Category: User Research

One of the most useful things a team can do is talk to their users about what they are creating.  Ideally, this happens before you build anything, and then along the way to validate the designs and implementation.  Understanding how the user thinks about the system and how they react to certain designs is crucial to creating a usable solution.… Read more →

Back in April, I gave a presentation at DevNation in San Francisco about user experience for developers.  My goal was to provide both Red Hat developers and our customers some information about how to approach their projects in a more user centric, design first way that will reduce re-work for developers. Developers spend 50% of their time fixing avoidable issues.  The top… Read more →